Showing posts with label baby boom. Show all posts
Showing posts with label baby boom. Show all posts

18 August 2008

Choosing a Retirement Year


Boomer investments not booming. While not necessarily the best year to retire (market wise), some boomers "on the cusp" will make the move in 2008 or 2009, anyway. That's because they are 62-ish. The first of the baby boomers were born in 1946 and this is their year to qualify for early Social Security benefits. Depending on how you like to "do the math," you may decide that the best pay-out comes with early retirement. But here's an assumption: you have some investments to draw from. (If you retire with only Social Security benefits as income, you are likely to do some serious budgeting in order to survive.) But what if your investments are not in great shape?

Bearing with bear markets: You may decide to continue working for another year or two (until the bad times pass). This means pushing off Social Security, too. It is the safest strategy. It may also be the most frustrating. To make bearing with bear markets more bearable, you re-frame the delay as an "adjustment period" during which you intentionally change your pace, days off, travel, and spending/saving to approximate what you expect to do after you retire.

Risk outliving your investments: Or you may decide to bite the bullet and start drawing from investments, anyway (in addition to starting Social Security benefits). This is the risky strategy, of course. You start drawing from your 401K when it can least support that. The eventual consequence (20 or 30 years hence) is that the money is gone before you are.

Rely on younger spouse: The middle ground is the cusp boomer who takes early Social at 62 and relies on a younger spouse for income, pushing off the day to start drawing from investments. For the couple, this scenario means lower income, of course, and the household budget must adjust. The goal becomes to delay drawing on 401K/IRA as long as possible.

On a personal note: Oh, that's us. Does anyone see the inherent risk of my retiring this summer at the same time my cusp-boomer husband retires? Only a woman of the boomer generation would just assume that things will work out. Tomorrow: what our investment adviser said to us. ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

11 August 2008

Boomer Women's Worry

Longevity: A Hard Thing to Appreciate. According to the Society of Actuaries, boomer women nearing retirement are worried—and they are more worried than men. Setting aside the possibility that men and women just naturally worry differently, the Society's 2008 survey concludes that the concern is about longevity and widowhood.

15 Years. For a male-female couple, the gap in longevity is 15 years. That assumes a traditional age difference at marrying and another difference for age at death. Those differences will probably change for younger cohorts as marrying ages are already very different from previous generations. For now, the women in the upper range of the baby boom expect to outlive males by about 15 years.

Another Financial Shift: Boomer women's worry is not characterized as being upset about living alone. The worry is that widowhood will present another change in finances and it won't be a positive one. About a third of boomer women will live to age 90, so a widowhood change in finances could occur at age 75. Forget that we are all prepared to keep working—we weren't planning to do that at 75.

Planning for Longevity: Just to add to the worry, stir in reluctance to talk about it. Americans are not known for open communication about death, so we're not necessarily planning well for such events. "Planning for longevity" doesn't have quite the punch as "planning for widowhood," but it's probably as close as we'll get to addressing the worry out loud.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

02 August 2008

Boomer/Retiree/Senior Discounts

Baby boomers earn senior status. Discounts for being old—we're finally earning them. If you remember the 1970s, you remember phrases like Senior Citizen Discounts and the now-fabled airline passes for retired people. (A couple of airlines still have plans, and a few more offer selected routes or dates.) Aging retirees actually discussed whether they would admit to being old enough to qualify for discounts. Today's aging boomers don't debate the topic. We race toward the discounts.

My confirmed happy discount from AT&T. An iPhone upgrade brought to light the availability of discount on my monthly charge from AT&T by way of membership in AARP. It is an outstanding 20% discount. If you are not quite old enough for AARP membership (50), you can still find AT&T discounts with many employers. I discovered just this week that I was eligible for a 15% discount through my university employer. (Wish I had known that for the past year.) These discounts are not easily located. But if you know to ask about the FAN list at AT&T, you can start saving within a billing cycle or two.

Scant research on the web. Even the AARP web site is lacking in information. A few informational sites present general lists. And a few offer to help you find discounts in exchange for a membership fee. Probably the most easily found discount is the lifetime pass for the National Park System. (It's the best discount, too, at $10 for access to all parks. Must be purchased at a park by the person who is 62.) Restaurants and movie theaters are common discounters. Some retail stores give a break, especially on certain days. Sometimes I am asked to show my AARP card at hotels (same with AAA card), but otherwise I have yet to be asked for proof of age.

Finding discounts: Be observant and read the fine print. And ask. That means settling on what words you want to use. Senior discounts? Retired discounts? I'm pretty comfortable with "Do you offer AARP or any other retirement discounts?" I haven't said golden, mature, or senior yet. That doesn't mean I never will. One blunt friend says this to young workers, "What are you giving us old people today?"

Stores and services like to find ways to stimulate business and so it's logical for us to be asking for discounts. But I'm expecting some of the perks to go the way of airline discounts: it will be too costly to give all boomers a break. There will be too many of us.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

29 July 2008

Spousal Social Security: Bitter Boomer Women

My friend who retired from Social Security confirms: The most bitter comments he ever heard were from women understanding for the first time that their "spousal benefit" was higher than the one they earned on their own. Technically, it's the woman's own benefit that is paid first, but a combination formula based on 1/2 of the husband's Social Security benefit sometimes boosts pay to more as a spouse than as a worker.

"So, I worked for nothing." That's the common lament although, of course, the worker had income during the years of qualifying for benefits. My friend has suggested to me that there is little comfort to give a person who is realizing that low-income employment has limited reward in retirement. For the woman in this situation, 1/2 of her husband's benefit would be available to her even if she never worked outside the home.

Some Strategy of Interest: A Social Security "Electronic Booklets" web page called Retirement Benefits outlines a method for a woman in her 60s to improve the situation. At full retirement age, she can draw the 1/2 benefit based on spouse's benefits but continue working to improve her own record and (perhaps) increase her own benefit to exceed that spousal amount. (At full retirement age—that's 66 for most boomer women—there is no limit on earned income so she would not reduce her benefit being received.) It is an interesting strategy. And it only requires that a woman work forever....

Very Basic Text: What Every Woman Should Know (ssa.gov/pubs/10127.pdf). Unfortunately, this online file doesn't tell us Everything That Every Woman Should Know, so it is only a starter text. It does help explain the basics about benefits for divorced women, so it has value there.

X- and Y-Generation Women May Be Less Bitter: For baby boom women, the bitter pill is created by the gender wage gap. But we know that for post-boomer women, the wage gap is narrowed. Admittedly, we may be leaving them with other bitter pills surrounding Social Security benefits.

Benefit computation is complicated: The Social Security office provides guidance to retirees but as we are encouraged to file online for benefits, we lose the likelihood of "talking through" our options and understanding the many sub-parts of the regulations. We can read an increasing number of government publications available on the web and try to sort through the particulars. That helps.

The expected disclaimer: Please do not rely on my interpretation of Social Security literature. I'm struggling to understand it all myself. And, as stated already, benefit computation is complicated.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

26 July 2008

Boomer Woman Employability

Ageism on the job search. Most of us have a vague sense that age works against us when we apply for work, and another vague sense that employers cannot ask us how old we are. (Actually, they can.) When is age a factor in discrimination? Basic guidance is on the EEOC website. Most of us aren't looking for a legal definition, of course. We simply want some assurance that age isn't all bad, that it's not going to deny us the opportunity of an interview.

Boomer-past. The boomer women of my cohort (birth years 1946 to 1956) can claim a history of vague sense of discrimination. As young women, we were sometimes literally told, "you might be taking this job from a man who needs it." And the threat of pregnancy (yep, threat) prompted comments like, "how do we know you won't get pregnant?" By the '70s, those comments were dying out, but that doesn't mean they weren't still in the thoughts of employers. With this history, it's no wonder we now carry the vague worry of ageism as we change careers or determine we need to go back to work.

Older-worker-friendly companies. If you don't mind calling yourself an older worker (generally considered to be 50+), you'll find some employers explicitly welcoming you. AARP publishes a list of such corporations, calling them the National Employer Team (enter that phrase on the AARP search bar at the website). Federal and state governments are also increasingly encouraging applications, hoping that entering-boomers will replace, yes, retiring boomers.

On a personal note: In making a change in employment in 2008, I was pleasantly surprised that my age was not a detriment in getting interviews or job offers. My experience (in online education) was the major advantage and, frankly, one that has increased with age as I have enjoyed some positions that are not typically afforded to younger employees. I even have found myself uttering, old broads in distance learning actually have value. But I still don't broadcast my age on my resume.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

25 July 2008

Going Back to School, Online

Boomer women make good online students. Most of my online students have been women of the baby boom. If there is one word that describes them and their commitment to their studies, it is appreciation. They appreciate having access to education. It is the online format that permits them to return to school while maintaining family and work responsibilities. Almost always, the degree is for a career change or career enhancement.

The third shift: For most online students, school work is accomplished on their third shift. First shift: the day job. Second shift: house, kids, and family in the evening. Third shift: online course work in late night. Sacrifices are made in time and tuition dollars but students typically tough it out, happy in the knowledge that were it not for online access, they would not be able to take courses.

What's not so positive: Most non-traditional students (age 25 and older) are determined to succeed. But the realities of online education do not always match their expectations. Below are the common misconceptions. In spite of these challenges, I continue to recommend online courses; I consider the learning to be at least equal to on-campus learning. That means that sometimes the learning is superior.

Online will be easy. But it's not. It is reading- and writing-intensive, with deadlines and a technology learning curve. Every minute you would have spent in a physical classroom will be required for the online course, too. (That doesn't count studying time.)

I can take 4 classes at a time. But you probably cannot and will be better served by the number 1. First semester back in school? First time online? Take 1 course. Do it well and learn how to "do school." Even if you have been in higher ed before, it wasn't online. Online is different.

Online degrees are faster. Only in theory. The "fast track" schedule doesn't mention what happens if you have to drop a class or withdraw for a semester. The most common reasons: falling behind in assignments and a life event of your own or a family member. For the student who doesn't act quickly to drop a class, the degree is derailed by an F and academic probation.

What a slower pace looks like: Assume 39 credits needed (to finish a Bachelor's or to earn a Master's). In most schemes of credit hours, that translates to 13 courses. If the institution offers 3 semesters per year (Fall, Spring, Summer), a "fast track" would work out to 4 semesters (3 courses+3+3+4). A more realistic schedule would be 7 semesters (1 course+2+2+2+2+2+2).

In future, I'll discuss the money and technology costs of online education. ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

22 July 2008

Retirement: When Minimum Wage is Maximum Wage

U.S. minimum wage going up: As of this week the minimum wage in the U.S. will be $6.55/hour. And for retirees between 62 and 66 who are already drawing Social Security, that will be (just about) their maximum earnings limit without offsetting some of their retirement check. Rounding the figures for convenience:

Minimum wage of $6.55 = $13K per year income
Maximum "extra" wages for boomer on Social Security = $13K

Early retirees draw a percentage of "full retirement." Leaving the workforce early (for the current crop of leading boomers, that's before age 66) is allowed but the Social Security benefit is reduced by up to 30%, with the reduction running 5-7% per year of age. I'm referring to retirees at the start of the baby boom, meaning birth year 1946 and later. For a full breakdown on percents and year of birth, see Full Retirement Age at Social Security Online (www.socialsecurity.gov, a site that is sure to need no SEO* in the coming years).

What's wage got to do with it? Age 62 retiring boomers have an earnings limit of about $13,000 after which Social Security benefits are effectively "reduced" by about a third. So, if your Social Security benefit is $12,000, you can earn $13,000 from a job with no penalty. But if your total income goes above $25,000 for the year, your "extra income" will be offset by a reduction in SS benefit. Fancy math and a consult with the folks at Social Security may assure you that upon "full retirement" age, an "early" penalty may work in your favor eventually. The point is, you'll need to do some figuring. (After full retirement age, no figuring is needed as there is no limit on earnings from that point onward.)

The comparison between minimum and maximum wages: Just by coincidence, the 2008 increased minimum wage is approximately the same amount as the early retirees' maximum extra wage. $6.55/hour for 40 hrs/week for 52 weeks/year = $13,624. The earnings limit under Social Security was $12,960 for 2007; it will be $13,560 for 2008.

A handy formula that's realistic for converting hourly wage to annual income is to multiple $6.50 times 2000, because that's very close to a full year's work with a couple of weeks off. This formula permits you to quickly inform your threatening-to-drop-out adolescent relative that the outstanding job paying $7 an hour is actually only $14K a year. And the even more outstanding wage of $8 comes to only $16K a year. It's amazing how many adolescents marvel at the arithmetic. Eventually, they realize it was simple multiplication. (Or maybe if they drop out, they won't.)

*SEO: Search engine optimization, or processes whereby Internet publishers increase the volume of "traffic" to web sites. ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

20 July 2008

Long Term Care Insurance & ADLs


ADLs: Activities of Daily Living, from buttoning your own clothes to feeding yourself. Simple concept but revolutionary when you get around to assessing a person's ability to live unassisted. Either you can do them or you can't. When you can't, you need long term care, which may or may not involve medical care.

Costs of long term care:
Highest = nursing home
Next = assisted living facility
Lowest = own home

What's not so easy to predict is the actual dollar figures, and that's what drives sales of long term care insurance. Increasingly, baby boomers are buying that insurance, expecting to have to cover these costs that Medicare excludes. I haven't seen any statistics about who is purchasing, but I would predict two primary markets: those people whose employers have put the option before them in convenient fashion, and those boomers who are currently paying for their elderly parents' care in assisted living or nursing homes. (Too late to purchase insurance for their parents, the boomers are predicting their own future, perhaps based largely on the obvious evidence of longevity in the family.)

ADLs and IADLs: Just a shirt button doesn't hint at the daily activities that separate independence from dependence, of course. We'll adopt velcro and sashes and other work-arounds! But the full list of ADLs is meaningful: hygiene, nutrition, safety. Another list is called Instrumental Activities of Daily Living (IADLs) and details managing money, shopping, and so forth. The ADLs are explained in a web resource on Health Assessment published by the American Geriatrics Society.

Insurance options: Boomers are now examining long term care insurance plans as intently as they once researched life insurance. The choice between whole and term seems like child's play, now. The array of options for long term care involves levels of care, length of care, location of care. Add to that the pragmatic choices of when to purchase and when to delay, and when to stop paying premiums. Some of the questions about risk are addressed by the National Clearinghouse for Long-Term Care Information.

On a personal note: I do purchase long term care insurance. Every September, I write an annual premium check and I accept most of the upgrades as they are offered. This has meant an increase in premium from a little under $400/year to a little more than $400/year, over the past 7 years. I purchase the insurance because I fear I will live forever. Tom Bold, on the other hand, eschews the concept. I know this means that I am his long term care insurance. ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

19 July 2008

Boomerang Kids: The Boom's Extra Boom

Boomers' extra booms. The baby boomlet is the famous large bulge of population of young people produced by boomers (peaking on college campuses in 2015), but there's another boom, albeit from another word. Boomerang, referring to the toy that returns to its thrower after being launched, describes another set of boomer offspring: adult offspring who return to the family home.

Noticed in the 1990s. Some boomerang kids were college grads in search of work, others were non-students who thought they wanted to move out of the home, only to find costs too high. The result was that many young people were moving back in with mom and dad, or mom and step-dad, or dad and step-mom, etc. While families and boomerangers themselves feared a stigma of failure and immaturity, early research found a different reality: most parents enjoyed having their adult children back in the home.

When mama is happy... Another finding was that the boomerang was well tolerated if the mother in the household was OK with it. This shored up an old axiom that I don't care to defend but nevertheless acknowledge: if mama ain't happy, ain't nobody happy. Keeping the family satisfied and even happy is possible when the stay is measured in months (as opposed to years). That's where national economic conditions come into play.

Are kids still boomeranging? They are, with expectation that the current economy will impact the most recent college graduates who are currently job seeking. It's always good to look for the broader perspective and this Euromonitor International clip assures us that the concern is global. Keep in mind that many cultures do not expect young people to leave the family home as early as American society does. Still, when the age of interest is "over 25," we do see the markings of an international issue.

On a personal note: The clip places me at UNT, which is two schools back. Witness the permanency of some things on the web.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

18 July 2008

Air Travel: Great Seats

Seat selection research. Best seats? I am newly educated by the website www.seatguru.com, where nearly every style of plane and jet is detailed. Mouseover seating diagrams disclose the pro and con of every seat on the plane, for every airline I am ever likely to fly.

Baby boom and the sonic boom. Baby boomers didn't invent flying but we literally grew up with it. We dressed up for the plane. We smoked on the plane. Even in coach, we ate from china on the plane. As the airlines got smarter about how to maximize their profits, we got smarter about how to maximize our comfort. We developed preferences (aisle only) and strategies (upgrades) and we even joined loyalty clubs to increase the odds of a decent flight. But I'll admit that I never charted my favorite seats; I operated on vague memory of good row numbers. Do I need seatguru.com's research to book my seats? Actually, I do: it outperforms my vague memory.

Seat pitch, seat width, and video type : If you are very detail oriented, consult the website's menu tab for Comparison Charts. This may mean logging into multiple windows on the day you select seats for a flight but the reward will be in seat pitch, seat width, and video type.

On a personal note: No entry on personal technology today. iAmWithout. (See yesterday.) ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold (www.marybold.com, www.boldproductions.com, College Intern Blog) is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

15 July 2008

Retirement Living: The Home

The Home. Twice, residents at the Erickson property that I visited last evening referred to the "campus" as "the home." They spoke with humor and one warned, "not everyone likes that word." I was at the Highland Springs campus in North Dallas with a college Practicum (internship) class. A co-teacher was the organizer and I was the tag-along.

Senior, retirement, community. In a society that still prefers "aging in place," a move to a campus like Highland Springs isn't made lightly. Aside from the financial considerations, anyone making the decision is sure to be questioned by family and friends. This is pretty interesting because in my field we define the preference to age in place (meaning at one's home, typically the home of the past 10+ years) as being the aging person's preference. But it is one that is shored up by family opinion and community patterns.

NORC: One of those patterns is the NORC, or naturally occurring retirement community. It's what we commonly describe as an aging neighborhood. Children are grown and gone; the homeowners are retired or nearly so; activity shifts from families' needs to retirees' priorities.

The newer pattern: The planned retirement community (like Erickson and others) hasn't replaced the NORC but it does present retirees with a choice for maintenance-free housing and, usually, facilities that resemble a resort. Boomers may provide the tipping point for retirement housing, though that's likely some time off. The communities that require a "buy in" will interest boomers who can liquidate, most likely by selling a family home. For the boomers who make the move, the retirement community will then become the place for "age in place," which may mean for decades.

One a personal note: I see the retirement community model as a gift I can give my children in that I can age in a resort-like place and they can be spared several stages of decision-making about my ability to live on my own. I don't know the timing yet and Tom Bold does pose a problem because he only imagines living on his own. There is hope: last night I spotted poker tables in the pool hall near the dining room. Perhaps by the time I drag him into such a facility there will also be a salon for old guys and their computer games. Then, we'll be ready to negotiate.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

14 July 2008

Encore Career

Encore. Once more. Repeat performance. Except the encore career is not a repeat at all. It's the newly crafted career that replaces the one that came before. Bankers become adventure guides. And probably fewer adventure guides become bankers.

Boomers invented it. Boomers are responsible for the new concept of encore career. First, because they are the first generation living long enough to want/need a second career. Second, because they want the second career to be more fulfilling or more rewarding or just more fun.

Website guide: Googling "encore career" will produce about a zillion links. Here's the one I recommend as the first one: Encore Career. This link will take you to the home page, but I recommend you visit the "find" page, too. It is a great place to dive in. (If you see a pop-up box about google and APIs and maps, just persist. Or, check out the URL in that message and learn about embedded maps, which is pretty interesting, too.)

On a personal note: I'm composing. That's to say that I have my date in sight and I have preliminary plans accomplished. Just a couple of months more. ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

13 July 2008

Journey to the Center of the Earth in 3D

Don't ask Lida. Everyone knows not to rely on me for a movie review. I am not discriminating; I like them all. (Now, my daughter-in-law? She's actually done it for a living. She actually knows how to review. I like listening to her talk about movies.)

What I can review: 3D glasses. Aside from an entertaining story, Journey to the Center of the Earth provided me with the best 3D plastic glasses I have ever worn. Lightweight, but large enough to fit over my other glasses. An IMAX theatre offered similarly large glasses for Beowulf, but the weight was bothersome. Plus, the theatre wanted their big glasses back after the movie. (Theatre went out of business since then, too.)

Length of viewing: Only with examples of Beowulf and Harry Potter and the Order of the Phoenix in recent memory, I was skeptical that Journey could be 3D for the entire length of the feature and somehow not take a toll on my eyes or concentration or something. Perhaps it was an unspoken "Don't stare at a 3D movie for too long" warning that I should have received in childhood? Well, no harm came of it. I was also able to keep track of the glasses better.

On a personal note: I go to the movies for solitude. Nearly every Sunday morning, when crowds are light. When I stumble upon a popular release with lots of people sitting around me, I remind myself that "it will be good to experience the film as a member of a group." I don't actually believe that but I don't want to throw away my ticket. Oh. Incredible Hulk starts in 18 minutes and it takes me 12 to get there. Goodbye. ~ Lida

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

12 July 2008

Online Banking

Growing accustomed to not seeing the teller. ATMs prepared boomers well for the shift to online banking. We learned our account numbers. We memorized a few keystrokes. And we found our own heuristics for getting cash: use the ATM in the grocery story in the morning, use a drive-through ATM only in mid-afternoon, avoid the costly withdrawals of non-member machines. We saw that ATMs didn't make errors and rarely ran out of cash. And we definitely noticed the convenience of hours (27/4, after all) and the lack of lines (assuming you developed the right heuristics for your town).

The next step: Online banking was the natural next step, with automatic payroll deposit leading us. And it developed with a high level of standardization among employers and banking institutions. That standardization permitted fast adoption, not just because it was efficient but because large segments of the work force began at the same time. If the other 600 people in your workplace were getting their paychecks the same way, you didn't have to make much of a decision. And, in fact, employers quickly shifted from offering choice in how you received your pay to mandatory automatic payment. In my last employment (2001 to 2008), that was the case as a state university cut checks upon request and then eliminated that choice. Among the folks I knew, the greatest impact was on graduate assistants who never got around to providing the bank routing number—until there was no option and they had to in order to get paid.

E-bills: Online bill paying has not taken hold as successfully. That may be because of the differences among banks. Frankly, some banks set up more user-friendly systems. My first experience was clunky and writing/mailing checks was definitely a better use of my time. But my current bank is better and is gradually introducing improvements (and "gradual" helps me to adapt to the improvements without too many differences month to month). In this happier experience, it still has taken more than 4 years for me to transfer everything to either automatic withdrawal or online e-bill.

On a personal note: I still walk into the brick-and-mortar investment company. (And it really is made of brick and mortar, perhaps to communicate strength and stability.) But that's only once every few years. Otherwise, I log onto fidelity.com for the very occasional check on changes. I also log onto Vanguard a couple of times a year to look at a smallish lifestyle fund; its monthly contribution is accomplished through automatic transfer from the household account. That household account is with a local bank that I can drive-through to deposit the occasional rebate check but otherwise manage completely online, covering automatic and directed transfers for utilities, a car payment, and mortgage. A second account with the same bank serves as my business account: linked but with my bookkeeping very separate. I have another banking location—but I have no idea where. Where in the world is ING? For me, it's strictly that very orange webpage to which I can move money from the household account in order to earn a little more interest. I segregate cash into two accounts there: Cash Reserve and Saving for Taxes. This particular bank lets me name the accounts myself. If I count PayPal, too, because it performs a banking function for me, I'm up to 7 accounts where I track money. And that reminds of George Miller's research into the magical properties of 7. Of greatest pertinence: we humans can handle 7 anythings pretty well. When the number climbs to 8 and beyond, we can't.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, financial, or medical advice. Or education advice. Or marital advice. Or even a tip.

11 July 2008

Do You Text?

It's Friday, so I get to write about personal technology. Yep. Same starting comment as last Friday (4 July 2008: iWant).

Texting, also known as messaging, is the current generational divide. Older people use email. Younger people use text (very short messages) on their cell phones. What's interesting is the divide is not at 50 years old, or even 30 years old. It appears to be at about... 20 years old. Adolescents do have email accounts; they just don't use them very much. Boomers mastered email and now are slowly adopting text. We are aware that we're the late majority on this technology. We actually ask each other, "Do you text?"

SMS most common: The text protocol for most of us is SMS, or Short Message Service. That's the generic form that allows us to type a text message, send it through the cell phone, and store it on the unit, besides. For many of us, our introduction to texting was on the computer keyboard, tied to our email programs. A pop-up window or sound would alert us to a friend or relative who was online and available for chat. That version of texting didn't have an archive, so we treated it as a fleeting memo. Computer users sometimes kept chats going all day long—it was our first glimpse at serious online multi-tasking.

When text replaced email: Short messaging became cheap or free on cell phones, and that's when the portable writing system shifted from email to phone service. Today's web-enabled cell phone allows email, of course, but that still involves log-in and formatting. In short, the multiple keystrokes (and cognitive shifts) of email take too much time. SMS is nearly instantaneous although it takes some adjustment to tiny keyboards or coding schemes. The only thing faster and shorter than texting? Twitter. That's the very short message that still managers to capture a lot of information and also permits distribution to a group.

My favorite aspects of text messaging:
Numbers for clear communication—Flight 1514 at Gate C10.
Extremely short advisory—Late by 15 minutes.
Alert for a needed conversation—Emailing you later.
Interrupting a very busy person—Are you available?
(Use this strategy sparingly.)
Shifting from coded phone pad to a QWERTY keyboard.
(Even tiny QWERTY of the iPhone is appreciated.)
The iPhone's color-coded bubbles for alternating messages.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, or medical advice. Or education advice. Or marital advice. Or even a tip.

10 July 2008

Duplicating Shower Gifts

Conscious intention: A fellow boomer woman, whom I shall call The Sociologist (because she is one), appreciates my conscious intention to match our needs for gifts with the young women in our lives. We have a lot of young women in our lives. You cannot be attached to a campus without collecting a lot of young friends. (Most of them are students, of course, and that does not mean they cannot be friends).

Lots of showers: Those young women have a lot of showers. I mean, a lot of showers. The Sociologist and I therefore receive a lot of invitations to showers and we even go to some. (I try to avoid the ones that are likely to have games.) Well, my conscious intention is to use the showers as opportunity to improve our boomer lives. Maybe it's because I didn't get a lot of shower gifts personally (in fact, I never had a shower of any kind but that pretty much matches the personality of someone who tries to avoid parties with games, even today) or maybe it's just because modern showers permit practically painless shopping. In any case, The Sociologist and I use these showers as opportunity to buy something for ourselves as we select gifts for the young women.

Good taste. They always have good taste. I think all young women today do. So, ordering up duplicate gifts (with different shipping addresses, of course) is great fun. I wonder how many extra sales Crate and Barrel enjoys as boomer women use registry shopping. (I have found wonderful things there. Target, too.)

A heart-stopping moment. The only worry that has ever arisen came the day that The Sociologist received a gushing young woman in her office. "Oh, you and Dr. Bold are so kind. Thank you, thank you." And as she leaned in for the hug, she concluded, "I love the electric breast pump."

Within minutes, The Sociologist was tracking me down by cell... "I didn't know we had given a gift this week. Tell me you didn't get duplicates."

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, or medical advice. Or education advice. Or marital advice. Or even a tip.

09 July 2008

Calling for COBRA

As mentioned previously on this blog (2 July 2008: Working for Benefits), COBRA can serve to extend health insurance when a job ends or bridge to private insurance (at, we hope, group rates). A common misconception—well, make that my misconception—is that there's a COBRA desk somewhere that the newly unemployed must deal with. Actually, it's much simpler than that.

COBRA coverage is literally extended to us from the folks who already have our records. In Tom Bold's case, that's the insurance desk that's been handling his corporate benefits for the past 19 years. For me, it will be the State office that is coordinating all of my paperwork tied to end of employment. This is not to say that we don't have to do anything. We must read the papers, and we must respond with payment when prompted. The point is, the prompts do surface.

COBRA has not enjoyed a good reputation. My image was one of HIGH EXPENSE. And COMPLICATED PAPERWORK. And SCARY TEMPORARY. There is expense, of course. COBRA translates the cost of the group insurance previously enjoyed through employment to a payment the individual must make. Chances are, it will be noticeable increase. Perhaps the corporate package was "free" to the employee, so any change at all seems dramatic. For many, the premium is shared between employee and employer, so shifting to COBRA means the individual must absorb both parts of the payment. And while not unexpected, the shift to payment as opposed to automatic payroll deduction is nevertheless a change. And in a time of many changes, even this logical adjustment adds stress.

As to paperwork, our experience so far has been easy. Admittedly, we have not yet reached the end of COBRA, so we don't know the full story.

SCARY TEMPORARY is the most emotional of the imagery of COBRA. By definition, the coverage is temporary. And with concerns about pre-existing conditions and "insurability," the SCARY part is inevitable.

My strategy has been simple: get on the phone and start calling. And when I didn't like doing that, I asked my daughter to research it. Out of love, or concern, or fear that she might someday be called upon to pay my insurance premiums, she stepped up to the request. We did have to coordinate: I had to speak on the phone first and give the rep permission to discuss my options with my daughter. Clearly, he had done this before.

And that's worth repeating. Researching COBRA was new and daunting for us. We did not have the vocabulary. We hardly knew what questions to ask. But on the other end of the phone, benefits representatives do have the vocabulary. They know exactly what questions we will ask, and they can even tell us what questions we should be asking.

Where to begin? Select the venue that you are most comfortable calling. All of the folks listed here will know where to send you next (and you won't be first person to ever ask about COBRA):

HR - Human Resources
EAP - Employee Assistance Programs
PAYROLL - Payroll office
YOUR BENEFITS PROVIDER -Insurance company (1-800 number on your card)
YOUR RETIREMENT OFFICE - Either on-site or a regional/state office
U.S. DEPARTMENT OF LABOR Employee Benefits Security Administration

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, or medical advice. Or education advice. Or marital advice. Or even a tip.

08 July 2008

Retirement to the Apple Store

This column is not about retirement from Apple. It is about retirement to Apple.

San Francisco store: One Stockton Street. The Apple store in San Francisco resembles the store in Southlake, Texas, for about 10 feet. Then you reach the glass staircase. It leads to a top floor with just as much activity as below, plus a theatre. That’s theatre seating (really comfortable plush chairs) around a wall display. Experts on iPhones and iPods and even Adobe Photoshop present one-hour workshops nearly all day long, 7 days a week. (On one trip to the store, the projector wasn’t working so the expert led us to a work station for a hands-on tour of iWeb. We sat on stools and were slightly less comfortable, but learned a lot in that setting, too.)


Who’s retiring. It’s not that young workforce staffing the Genius Bar that I’m writing about today. It’s the gray-haired customers in the San Francisco store. The retired contingent is arriving for training. Whether weekend or weekday, gray haired customers are a noticeable part of the environment. They come for all topics. Some come with note pads. Most come with questions, happy about finding a venue for introductory lessons.

Retirement computing. I am reluctant to make assumptions about age and computing. I know old people who excel at WoW (World of Warcraft) and young people who fumble at a google search. Still, there are some givens that apply: those people in the stage of fluid intelligence can learn new computing strategies in one way… and those people in the stage of crystallized intelligence will learn in another way, probably building on previous knowledge (not necessarily knowledge about computers). People who are retired today were already in the crystallized stage when affordable (home) computing emerged. They were probably very purposeful in selecting hardware and application software, with a desktop CPU and email their primary concerns. Those early choices do not confine them today.

Crystallized and fluid intelligence. The neat thing about crystallized intelligence is that we keep learning after the shift from fluid intelligence in our 20s or 30s. The term crystallized is off-putting to some of my students, especially those residing in fluid intelligence. Fluid: learning is characterized by intuitive leaps, often without much structure. It’s what allows the young (primarily) to produce new theory. Einstein is the classic example, but only just an example. We all experience fluid intelligence and it is what allows us to explore as we learn. Crystallized: learning is characterized by scaffolding of ideas, building on foundational knowledge that we gained earlier. It is no less creative than fluid intelligence. In some fields, it is the preferred state: historians develop slowly and typically peak (academically) in middle and late age. Considering the types of intelligence can help us figure out how best to assist learning about computers. Apple’s theatre seating is a great fit for crystallized thinkers: they like to follow along, they like to see a display first, and maybe they just relate well to being taught in a lecture setting.

Venues for accessing beginner information. Why are the retired (with more boomers on the way, of course) flocking to Apple? For starters, the company’s stores are earning the reputation as the most helpful service sources for computing today. More important, Apple stores provide drop-in learning opportunities. Even the most accommodating community education source demands a commitment to schedule. Learn to surf the web, master Flash, and build your own website—all are available at low cost or free from community centers and colleges. But they are not drop-in. Only Apple keeps the appropriate teaching force—their sales force—on the job every day, ready to receive learners.

Meeting the training expectation. In smart fashion, Apple advertises to the young and then sells to all generations. For training on Apple products, does the San Francisco experience translate to other stores? Comparison to my store back home in Southlake is not encouraging. I’ve visited the Texas venue specifically for free workshops and never found them operating. Does it take a dedicated teaching space like the one in the San Francisco store? Yes, it probably does. At least for the crystallized thinkers, having that organized seating matters. If my Southlake store pulled out a dozen chairs and grouped them around a projector, would that suffice? Yes. It would also be the ideal place to point out to the small masses the concomitant lessons, like demonstrating the use of the DVI connector to the typical data projector. (Yep. That stumps a lot of boomers at professional conferences when they arrive expecting to make presentations from their MacBooks.)

No complaints. Hats off to Apple for recognizing the need for drop-in training venues. Special congratulations to Apple for making the San Francisco store the ultimate in that experience. And as more boomers have more time to partake of the offerings, my guess is that we’ll see growth in this style of customer support.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, or medical advice. Or education advice. Or marital advice. Or even a tip.

07 July 2008

Employment but Really Relocation

Assumption. Great jobs are opportunities that should be seized. When they come with six-figure offers, there's no discussion.

Expectation. Things will work out. Sure, Manhattan is different from Texas. But we're resourceful, and we're still somewhat flexible.

Reality. Things don't always work out. I remember blinking, repeatedly, the first time I priced Manhattan rentals in the 2500 square foot range... $7,000 per month. No, not rent... yes, that's rent.

Relocation Packages. The job offer I accepted and then sadly walked away from a month later was located in mid-town Manhattan. The relocation package was modest, only enough to move part of the household but allowing for some large works of art, 3 or 4 walls' worth of barrister bookcases, a couple of favorite desks, antique table and chairs, and what would be some tough decisions about which of the 3 leather couches would make the move. (There were other 3s to consider: which of the 3 vehicles in the driveway... and which of the 3 refrigerators.) Of course, we still hadn't dealt with the reality of finding affordable space in New York for even the trimmed list of household goods. It wasn't the best relocation package we'd ever seen. Tom Bold had that one from an aerospace company 20 years ago: that company bought our house in the old town, paid the closing costs on the house in the new town along with new carpet and window treatments, and for two years paid the difference in our mortgage interest from old house to new house. Even in his two less-supported moves, we always had the moving vans covered, regardless of cost, and a couple of months' living expenses until we purchased a house. The 2008 relocation for my upcoming job was simply not in that category. But I wanted to take the job and we thought we could make it work.

Relocation Trade-offs. Most of life is about trade-offs and this move to the New York job would be, too. We would pare down. Down-size. Peel away. Discard. The trade-off would be access to a vibrant city and a rewarding job for me with a company I liked. So, we wouldn't live in Manhattan. That's OK. People around me recommended Brooklyn, Harlem and northward, and New Jersey. All places where we could find acceptable (to us) 1200-square-foot apartments starting at $2500/month. For $3500/month, we could be assured of in-unit washer and dryer, a few of the luxuries of our Texas home, and at least availability of a parking space (for additional charge of $100-$150/month).

Cost of Living. Having visited New York in the past, we knew to build in extra costs of living. Still, some web sites served up horror stories about heating costs and we were properly advised. My hairdresser snickered as she pointed out that I had only a few more $45 hair colorings with her. And when I made consulting trips in spring and summer, I intentionally ate at McDonald's (OK! Lunch came in at $8.50!) and shopped at the local grocery store (oh, my, bagged salad really is an extra $2). These are the costs we fully expected to ignore and allow to consume the entire salary. After all, we weren't coming to New York to save money; I was coming for stimulating work.

Trade-Offs. As boomers with 36 years of marriage, we have become quite spoiled in having close at hand nearly everything we have acquired in our adult lives. At least, we thought that's what we were spoiled about. We saw the move to New York as needing only discipline to sort out what we loved most. What we learned is that we have come to love space. We haven't needed the increased square footage that has come with each house purchase and we certainly haven't needed the furnishings of those houses. But we have become accustomed to the spaces between. Two rooms between my office and Tom's TV room. A floor between my bedroom and the guest room. An acre of land between our walls and the nearest neighbor's walls. A 3-car garage between...well, nothing beats a 3-car garage, in any city.

Too Many Trade-Offs. And somewhere in the consideration of trade-offs we realized that relocating in New York would be akin to living in that 3-car garage (sans cars, of course, because we couldn't really imagine renting a parking space). Add to the space problem the expense of the rental with the prospect of supporting the Texas house, too, due to a remarkably bad housing market. Add to all of that the scarcity of really good ice in the Northeast. I know you have wonderful museums and Broadway, but you don't have the crushed ice of Sonic drive-in's.

Coming to Terms with Passing on the Job. First, we looked for the work-arounds. Expect to pay considerable moving costs that would not be reimbursed. Expect to rent, not own. Expect to not be able to sell the Texas house. Expect to spend the entire salary on just living expenses. View it as a 5-year commitment. View it as a 3-year commitment. And, finally, admit that we were making too many trade-offs, giving up too many things we love, and not making financial sense at all.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, or medical advice. Or education advice. Or marital advice. Or even a tip.

06 July 2008

Travel Tips from New York to San Francisco

All in one summer, and it's only early July. Family and a consulting job took me around the country, with a high number of destinations for someone who doesn't travel for a living: New York, Princeton, D.C., Hot Springs, and San Francisco. Here are my new finds at destinations that were not new.

New York or, better, New Jersey: A generous client had previously put me up in a hotel in mid-town, literally a half-block from the headquarters. But this summer I was going for two weeks and couldn't bring myself to expense that same hotel. I found an economical alternative through www.nyc-jc.com with multiple housing options in Jersey City. I stayed at their Columbus location, which is a block away from the PATH train, with round-the-clock 18-minute transportation to Manhattan. A little exploration through the PATH suggests my next experiment: staying in Hoboken for an even shorter commute at 12 minutes. (Hoboken environs are beautiful, as the bonus.) My per night cost dropped from $325 (tiny hotel room) to $165 (1-bedroom apartment). Had I rented a studio (still with full kitchen), the cost would have been a little more than $100/night. I cannot imagine staying in Manhattan ever again.

Princeton, New Jersey: This tip is actually based on a hotel I had used before, but is now in new corporate clothing (AmeriSuite partnering with Hyatt). The newly re-named Hyatt Place Princeton insists on greeting travelers with a self-check-in machine that required (for me) a clerk's attention, anyway. I'm forgiving Hyatt for the silly machine because the nightly rate went up just a little, and the location has a major plus: next door to the Market Fair Mall on U.S. Route 1. I've also stayed in Princeton proper at the historic Nassau Inn. The town is charming and you can enjoy the shops and restaurants for days. But for convenience, I have stuck to the Market Fair Mall location and had movies close at hand.

Washington, DC: What I have to say is not new to anyone who has been to DC. Public transportation is a joy in this town. I think I have finally found the cheat sheet to help me re-orient to the city each time I go: pocket-sized "insideout" guide with popout maps, 64-page city guide, compass, and pen (ISBN 978-0-7627-4739-9).

Hot Springs, Arkansas: Dim memories assure me I "did the baths" decades ago, but this summer I renewed the experience at the Buckstaff and learned new things. First, the cost of mineral baths has gone up. (Solution: let your sister pay.) Second, a good masseuse can change your life. The massage felt great, but it was the tip about Blue Emu that has changed me forever. She told me that the product is popular among old people for their knees, so I might want to try it on mine, and it's also on sale this weekend.... Three drugstores later, with no jar of Blue Emu in sight, I took to heart what she said. I mean, Hot Springs attracts many retired people and they all must be using this product. Whether the product will cure everybody's ailment, I cannot say. My improved joints may be the result of daily emu oil or the placebo effect that develops from my investment in this four-step process: (a) finding it, (b) purchasing it, (c) fiddling with it, and (d) defending it. (I fully accept that the placebo effect in modern medicine comes in at about 50%.)

San Francisco: The Hilton at 333 O'Farrell Street continues as my favorite holiday hotel. It's a nice place. The rooms are great. The location is superb. And the prices are amazingly low: the hotel mainly serves conventions and meetings, so holidays are quieter and non-business travelers enjoy easy access to the city.

© 2008 Mary Bold, PhD, CFLE. The content of this blog or related web sites created by Mary Bold is not under any circumstances to be regarded as professional, legal, or medical advice. Or education advice. Or marital advice. Or even a tip.